British International Remote School (BIRS) is committed to providing high-quality online tuition in a professional, transparent, and secure manner. This Tuition Policy outlines the expectations, responsibilities, and procedures for students, parents/guardians, and tutors.
1.1 Tuition fees are set according to the student’s level:
1.2 Fees cover the agreed lesson duration and subject content. Additional support beyond the agreed lessons may incur extra charges.
1.3 All fees are payable in advance unless otherwise agreed in writing.
1.4 Payments may be made via bank transfer, card, or other approved methods. BIRS may require a small test payment before finalising the full payment to ensure secure transactions.
2.1 BIRS uses a shared online tracking system (Google Spreadsheet) to record lesson details, including:
2.2 Each tuition cycle consists of a 10-hour block. Parents will receive a reminder after 8 hours have been completed to purchase the next block, ensuring lessons continue without interruption.
2.3 To secure a tutor, the student must book a minimum of 10 hours..
3.1 All communication with tutors must be conducted through official school channels, including:
3.2 Parents and students must not contact tutors on personal emails or phone numbers.
3.3 This ensures that communication is professional, secure, and easily tracked by the school.
4.1 Student Cancellations:
4.2 Tutor Cancellations:
4.3 Missed lessons due to student unavailability without prior notice are generally not refundable or rescheduled, except in exceptional circumstances.
Students/Parents:
BIRS/Tutors:
Maintain professional conduct at all times
6.1 Parents must complete the BIRS Tutoring Enrolment Form with:
6.2 After receiving the completed form, BIRS will issue a formal invoice for the agreed lesson block.
6.3 Lessons are only confirmed once payment has been received.
6.4 Final instructions, including secure online classroom links, will be sent to the parent/student prior to the first lesson.
7.1 Students are responsible for providing:
Necessary software and applications (e.g., Zoom, Google Docs)
8.1 Tutors may assign homework to reinforce learning objectives.
8.2 BIRS provides regular updates via the shared tracking system or by email, highlighting:
Areas for improvement
8.3 Parents can contact BIRS via official channels for questions regarding progress.
10.1 Refunds may be considered only in cases of:
10.2 Lessons may be terminated if:
Payments are not made as agreed
BIRS reserves the right to update this Tuition Policy at any time. Parents and students will be notified of any changes.
Effective Date: September 8, 2025
Approved by: British International Remote School (BIRS)
